Living with dry, irritated, or watery eyes can wear on your daily life — reading, driving, working on a screen, or even just being outside on a windy Arizona day can become uncomfortable. At Tatum Eyecare, North Phoenix’s premier family eye care center, we don’t just hand you another bottle of drops. We get to the root cause of your dry eye and build a treatment plan around it.

If you live in North Phoenix, Scottsdale, Cave Creek, or the surrounding Valley, our team is here to help you find lasting relief.

[Schedule Your Dry Eye Evaluation]

What Is Dry Eye?

Dry eye — also known as keratoconjunctivitis sicca — happens when your eyes aren’t properly lubricated. Normally, your tears do more than just keep your eyes wet. They:

  • Keep the surface of your eyes smooth and clear
  • Wash away dust, debris, and irritants
  • Protect against infection
  • Support sharp, stable vision

When something disrupts this system, your eyes can become inflamed, irritated, and uncomfortable — and if left untreated, dry eye disease can affect the surface of the eye and, in more serious cases, your vision.

Signs & Symptoms of Dry Eye

Dry eye can show up differently from person to person. Common symptoms include:

  • Burning, stinging, or a gritty feeling
  • Redness or irritation
  • Blurry or fluctuating vision
  • Watery eyes (yes — excess tearing is often a symptom of dry eye, not the opposite)
  • Eye fatigue or strain, especially after screen use
  • Sensitivity to light or wind
  • Eyelids that feel “stuck together” in the morning
  • Discomfort or intolerance wearing contact lenses

If over-the-counter drops only give you relief for a few hours — or stop working altogether — it’s a sign your dry eye needs a real evaluation, not just another bottle off the shelf.

What Causes Dry Eye?

Your tears are made up of three layers that all have to work together:

Oil (lipid) layer — Produced by the meibomian glands in your eyelids, this outer layer keeps your tears from evaporating too quickly.

Water (aqueous) layer — Produced by glands near the upper outer part of your eye, this middle layer makes up most of your tear film and delivers nutrients to the eye’s surface.

Mucus (mucin) layer — This inner layer helps your tears spread evenly and stay stable across the eye.

When any one of these layers is out of balance — most often due to meibomian gland dysfunction (MGD), where the oil glands become clogged or inflamed — dry eye develops.

Common causes include:

  • Aging and hormonal changes
  • Autoimmune conditions (such as Sjögren’s syndrome, rheumatoid arthritis, or lupus)
  • Certain medications
  • Extended contact lens wear
  • Reduced blinking from screen use

Why Dry Eye Is So Common in North Phoenix

Arizona’s climate works against your eyes in a few specific ways. Low humidity and dry desert air speed up tear evaporation. Dust and wind common in North Phoenix, Cave Creek, and the surrounding foothills can irritate the eye’s surface. And indoor air conditioning or heating — which most of us rely on nearly year-round — pulls even more moisture out of the air around you. If you’ve noticed your eyes feel worse after time outdoors or after a few hours in an air-conditioned office, your environment is very likely a contributing factor.

Screens and Digital Eye Strain

Here’s something a lot of people don’t realize: when you’re focused on a screen, you blink significantly less often. Fewer blinks means less oil and moisture spread across your eyes, which can bring on or worsen dry eye symptoms — especially if you work at a computer or spend a lot of time on your phone.

 

How We Diagnose Dry Eye

A proper dry eye evaluation goes beyond asking “do your eyes feel dry?” During your visit, we’ll typically:

  • Review your symptoms and how they affect your daily life
  • Examine the surface of your eyes and eyelids
  • Evaluate your tear film and meibomian glands for signs of dysfunction or blockage
  • Check for inflammation or other underlying contributors

This helps us treat the actual cause of your dry eye, rather than just masking the discomfort.

 

Dry Eye Treatment Options

There’s no single fix for dry eye — the right treatment depends on what’s causing it. Here’s a general overview of the options we may recommend:

TreatmentWhat It DoesBest For
Artificial tears (OTC)Temporary lubrication and reliefMild, occasional dryness
Prescription drops (e.g., Xiidra, Restasis)Increases natural tear production, reduces inflammationChronic or moderate-to-severe dry eye
Punctal plugsSmall inserts that slow tear drainage, keeping natural tears on the eye longerPatients with low tear production
Warm compress therapyLoosens clogged oil in the meibomian glandsMild-to-moderate MGD
In-office thermal/expression treatmentClears blocked oil glands directly for longer-lasting reliefModerate-to-severe MGD
IPL (Intense Pulsed Light) therapyReduces inflammation and improves oil gland function using light pulsesChronic dry eye linked to inflammation
Radiofrequency (RF) therapyUses gentle heat to soften and release blocked oilsOften paired with IPL for more complete relief

We’ll walk you through which combination makes sense for your specific case — you won’t leave with a guess, you’ll leave with a plan.

 

At-Home Care & Prevention Tips

Alongside any treatment plan, small daily habits can make a real difference:

  • Follow the 20-20-20 rule — every 20 minutes, look at something 20 feet away for 20 seconds to reset your blink rate
  • Run a humidifier — especially helpful in Arizona’s dry indoor air
  • Use a warm compress — a few minutes a day can help keep oil glands functioning
  • Stay hydrated and consider omega-3s — diet can play a supporting role in tear quality
  • Practice good eyelid hygiene — gently cleaning the eyelid margins helps prevent gland blockages

These habits won’t replace treatment for moderate-to-severe dry eye, but they go a long way in maintaining results and preventing symptoms from creeping back.

 

What to Expect: Your First Visit & Follow-Up Timeline

First visit: We’ll discuss your symptoms, perform a dry eye evaluation, and talk through what’s likely causing your discomfort. If in-office treatment is recommended, we’ll explain what it involves and how many sessions to expect.

Follow-ups: Depending on severity, treatment plans often involve a handful of visits spaced weeks to months apart, alongside home care in between.

Relief timeline: Some patients notice improvement after their first treatment, though it typically takes multiple sessions for maximum, lasting relief. We’ll set realistic expectations with you along the way — dry eye is often a manageable, ongoing condition rather than a one-time fix.

 

Insurance & Cost

Coverage for dry eye treatment depends on your specific insurance plan, your diagnosis, and which treatments are recommended. Many evaluations can be billed through medical insurance, while some advanced in-office treatments may have different coverage rules. Our team will help you understand your options and costs before any treatment begins, so there are no surprises.

[Learn more about insurance we accept]

 

Frequently Asked Questions

What is dry eye? Dry eye is a condition where your eyes don’t stay properly lubricated, either because you’re not producing enough tears, your tears evaporate too quickly, or the oil/water/mucus layers of your tear film are out of balance.

What causes dry eye in North Phoenix specifically? Arizona’s low humidity, dust, wind, and heavy reliance on indoor air conditioning and heating all speed up tear evaporation and irritate the eye’s surface, making dry eye especially common here.

How is dry eye diagnosed? Through a dedicated evaluation that includes reviewing your symptoms, examining your eyelids and the surface of your eyes, and assessing your tear film and meibomian glands for dysfunction or inflammation.

What dry eye treatments does Tatum Eyecare offer? Depending on your diagnosis, treatment may include prescription drops, punctal plugs, warm compress therapy, in-office gland expression, or advanced options like IPL and radiofrequency therapy.

Is dry eye treatment covered by insurance? It depends on your plan and the specific treatment recommended. Our team can help verify your coverage before you begin any treatment.

How long until I feel relief? Some patients feel improvement after the first treatment, but consistent, longer-lasting relief typically takes a few sessions combined with at-home care.

Can contact lens wearers get dry eye treatment? Yes. In fact, contact lens discomfort is one of the most common signs of dry eye, and treatment can often make lens-wearing more comfortable again.

When should I schedule a dry eye evaluation? If your symptoms are frequent, getting worse, interfering with daily tasks like reading or screen work, or if over-the-counter drops only help briefly, it’s time to come in for an evaluation.

 

What Our Patients Say

“I’d tried every drop on the drugstore shelf before coming here. The team actually explained why my eyes were dry instead of just handing me more drops — the IPL treatment made a real difference within a few sessions.”
— Sample patient, North Phoenix

“My eyes felt awful by the end of every workday — burning, blurry, you name it. Turns out it was from staring at screens all day. Tatum Eyecare put together a plan with in-office treatment and some simple home habits, and I finally feel normal again.”
— Sample patient, Cave Creek

“I wear contacts every day and was ready to give up on them because my eyes were so uncomfortable. After my dry eye evaluation and treatment here, I can wear my lenses again without the constant irritation.”
— Sample patient, Scottsdale.

 

Ready to Find Real Relief?

You don’t have to just live with dry, irritated eyes. Our North Phoenix team can help you find out what’s really causing your symptoms — and build a plan that actually works.

[Schedule Your Dry Eye Evaluation] 📞 [(480) 889-6044] | 📍 [16429 N Tatum Blvd Phoenix, AZ 85032] | [Mon-Wed: 9am – 6pm Thurs & Fri: 9am – 5pm Saturday: 8:30 – 1pm]

 

Dr. Chelsea Farnsworth

Dr. Chelsea Farnsworth of Tatum Eye Care in Phoenix Arizona
Dr. Chelsea Farnsworth received her Bachelor of Science degree from Arizona State University, where she majored in Biological Sciences with an emphasis on genetics, cell, and developmental biology. She attended graduate school at Midwestern University - Arizona College of Optometry in Glendale, AZ, where she received her Doctor of Optometry degree.
During her clinical rotations, she received training in primary care, low vision, binocular vision disorders, specialty contact lenses, electrodiagnostic evaluations, diabetic retinopathy, glaucoma, macular degeneration, and pre- and post-operative care for LASIK and cataract surgery patients.
A native to Arizona, Dr. Farnsworth is passionate about primary eye care and is dedicated to serving the needs of the community of her home state. Dr. Farnsworth believes in treating every patient like they are a family member and providing exceptional care. In her spare time, Dr. Farnsworth enjoys spending time with her two dogs Daisy and Violet. Dr. Farnsworth holds the following degrees:
Midwestern University – Arizona College of Optometry - Doctorate of Optometry. Arizona State University - Bachelor of Science: Biology.

Dr. Bryan Fuller

Dr. Bryan Fuller of Tatum Eye Care in Phoenix Arizona
Dr. Fuller grew up in Issaquah, Washington and graduated with a Bachelor’s degree in Mechanical Engineering from Washington State University. He decided to ditch the calculator and trade it in for a phoropter and slit lamp. He headed east to The Ohio State University where he received his Optometry degree in 1998. Go Bucks! Not wanting to return to the gray of Washington, after graduation, he headed southwest to sunny Arizona. Shortly thereafter he met Dr. McPhelan and they partnered up at their original location, Optical Illusions. With the success of the first location, the two doctors opened up their north location, Optique at the Ridge. After many years of operating the two locations, it was time for an upgrade. In 2016 they merged the two locations into their larger and current location, Tatum Eyecare! When not at the office, Dr. Fuller enjoys spending his free time with his amazing wife and two boys. Dr. Fuller holds the following degrees:

Ohio State University - Doctorate of Optometry
Washington State University - B.S. Mechanical Engineering

Dr. James McPhelan

Dr. James McPhelan of Tatum Eye Care in Phoenix Arizona
Dr. McPhelan grew up in Southern California and enlisted in the Army at age 17. He graduated from Southern California College of Optometry in 1976, then started practicing optometry in Arizona in 1977. Over the next few years, he grew 20/20 Eye Care to 15 offices. In 1999, he and Dr. Fuller took over Optical Illusions, then opened Optique at the Ridge. In 2016, they created Tatum Eyecare. In his spare time, Dr. McPhelan is an avid golfer, often competing in multiple tournaments through the year. Dr. McPhelan holds the following degrees:


Southern California College of Optometry - Doctorate of Optometry.


Congratulations on your retirement! After 26 years with Tatum Eyecare you earned a break! You guided us from our humble beginnings at Optical Illusions, through our expansion to Optique at the Ridge and finally to our current home at Tatum Eyecare! We couldn’t have done it without you. Thank you for your guidance, mentorship, friendship and generosity over all those years! We wish you and Lana the best of luck in retirement! Enjoy!

Dr. Megan Houle

Dr. Megan Houle
Dr. Megan Houle is following in her father's footsteps as an optometrist. She is a North Dakota native who received her Bachelor's degree from the University of North Dakota before earning her Doctorate of Optometry from Midwestern University - Arizona College of Optometry. Dr. Megan Houle began her career in eye care more than 10 years ago, and she worked as a receptionist, optician, and technician before becoming an optometrist. She has a particular interest in the management of ocular disease including dry eye and glaucoma. In her free time, Dr. Megan Houle is an avid baseball fan (go Twins!) and spends as much time as possible with her friends and family in both Arizona and North Dakota.

Midwestern University – Arizona College of Optometry - Doctorate of Optometry
University of North Dakota - Bachelor of Science: Biology

Dr. Kenneth O'Daniel

Dr. Kenneth O'Daniel of Tatum Eye Care in Phoenix Arizona
Dr. O’Daniel was born in the beautiful mountains of Waynesville, North Carolina and grew up in Dayton, Ohio. He attended Wright State University and graduated with his BS in Biology in 1977; shortly thereafter, beginning his Masters in BioChemistry.

Dr. O’Daniel is also a 1983 graduate of the Illinois College Optometry. He met his wife Lori during this period. Lori, a Chicago native, became an integral part of his practice (and life!) shortly thereafter.
He moved to Scottsdale in 1986 to begin practicing inside LensCrafters. In 1990 Dr. O'Daniel opened the Scottsdale LensCrafters, and he also presided as its director of Optometric services.
Dr. O’Daniel became an Optometrist because of his love and passion for photography, physics, and desire provide patients with the ability to see the world more clearly. As a licensed optometrist, Dr. O’Daniel provides complete eye care services for the surrounding communities ages seven and up.
Dr. O’Daniel has had a working relationship with both Dr. Fuller and McPhellan for over two decades. He has served as past director for the Arizona Optometric Association, and past President of the Central Arizona Optometric Society. In January, 2018 Dr. O’Daniel decided to join Tatum Eye Care, the premier Eye Care Center in Phoenix and Scottsdale.
Dr. O’Daniel’s goal is simple: Provide Excellent Eye Care, treat patients as family, and treat everyone honestly and fairly!

Dr. Christina Wong

Dr. Christina Wong of Tatum Eye Care in Phoenix Arizona
A southern California native, Dr. Wong attended UCLA where she received her B.S. in Biology. She then completed her Doctorate of Optometry at the Southern California College of Optometry. Dr. Wong moved to Arizona to complete a residency in ocular disease at Hu Hu Kam Memorial Hospital on the Gila River Indian Reservation. Following residency, Dr. Wong earned the distinction of Fellow in the American Academy of Optometry.

Dr. Wong provides comprehensive eye care to patients of all ages, from pediatrics through seniors. She has a special interest in the management of medical eye conditions including glaucoma, eye infections, dry eye and diabetic retinopathy.
Outside of the office, Dr. Wong enjoys running, going to the beach, rooting for the Bruins, and spending time with her husband and three daughters.
University of California Los Angeles - B.S. in Biology
Southern California College of Optometry - Doctorate of Optometry

Dr. Ryan Felten

Dr. Felten of Tatum Eye Care in Phoenix Arizona
Dr. Felten is a native to Arizona, and was raised in North Phoenix where most of his family still resides. He earned his Bachelor of Science in Exercise Science from Brigham Young University; then returned home to Arizona to pursue his Doctor of Optometry at Midwestern University in Glendale. While at Midwestern University, he was a member of the Beta Sigma Kappa Honor Society and was the recipient of the Clinical Excellence Award in Pediatrics and Vision Therapy. Dr. Felten enjoys working with patients of all ages and also speaks fluent Spanish. Dr. Felten holds the following degrees:


Brigham Young University - Bachelor of Science in Exercise Science
Midwestern University - Doctorate of Optometry